Choose Watch if:
Your main concern is making sure customers can find you, reach you, and use the important public-facing parts of your business.
How much of your customer path do you want protected?
Every plan watches more of the path: Watch the front door. Protect the journey. Shield the revenue.
Each plan includes one primary location. Additional locations are billed at the governed amount shown. Vault remains unavailable and is not purchasable.
What each plan protects
Specific monitoring depends on the systems connected, configured, and supported for your account.
| Protection area | Watch | Protect | Shield |
|---|---|---|---|
| Google and business presence | Included | Included | Included |
| Website health and uptime | Included | Included | Included |
| Search, indexing, and important public paths | Included | Included | Included |
| CRM lead flow, delivery, and handoffs | Not included | Included | Included |
| Assignment, ownership, and follow-up signals | Not included | Included | Included |
| Unresolved-issue escalation and supported recovery verification | Appropriate scope | Included | Included |
| Communication and scheduling workflows | Not included | Not included | Included |
| Cross-location and repeat-failure patterns | Not included | Not included | Included |
| Broader revenue-critical signals and custom rules | Not included | Not included | Where supported |
Choose your starting point
Your main concern is making sure customers can find you, reach you, and use the important public-facing parts of your business.
Leads move through a CRM, employees, providers, or several steps after they reach out. For many businesses, Protect is the strongest starting point.
Your business has more systems, locations, workflows, or revenue moving through a complex customer path.
Start with the protection level that fits your customer path.
Start Protecting My Business